QnH Global Technologies, Inc.

We offer full-service IT solutions to providers in the healthcare insurance industry. At QnH Global Technologies, we have the experience and expertise to create a completely customized solution for your organization. Specializing in identifying challenges and opportunities, we offer services that will provide solutions by cutting costs.

Data Center:.

Cooling Technology allows highly competitive pricing through earth-friendly, lower power coolings. We are located in the heart of Sacramento's largest business park (less than 100 miles from San Francisco). Data Center operates a Tier 3 secure carrier-neutral data center with 50k sq. ft. of raised floor space and 5 megawatts (MW) of power capacity in seismically neutral Sacramento.

SOLVE YOUR COMPLEX PROBLEMS

BE MORE GREENs

PROTECT AGAINST EARTHQUAKES - FLOODS

Data Center is an earthquake and flood resistant is close to Silicon Valley and offers disaster recovery and business continuity options.

Location	Sacramento Ca. - offering up to 70% reduced earthquake and flood risk in the Bay area
Size	50k Sqft of Data Center Space & 25 Sqft of Office Space
Environmental Friendliness	Patented cooling technology, increases cooling and supports high-density rack installations
Power	5MW, 4Generators, 3x6000 Gallon Diesel Tanks for 4way power backup
Connectivity	Connectivity Options that are for Disaster Recovery Carrier Neutral Dark Fiber. <4ms latency
Security	24/7/365 Manned Network Operations Center Video Surveillance and Biometric Access Cage and Rack.
Institutional Services	Relocation, Network Latency Engineering, Consolidation, Virtualization
Products	Co-location, Metal Service, Storage as a Service
Price	Total Data Center costs typically lower than other data centers for comparable features

Healthcare Outsourcing:

If IT costs are getting to levels where they take up too much resources healthcare application outsourcing maybe the solution your company needs.

QnH Global Technologies will help you bring success to any business and technological challenges you face. Our expertise in Healthcare application development will optimize your application portfolio and keep up with the latest changes in the fast pace changes in technology. With our clients, we hope to bring their businesses above their competitors by allowing them to meet their goals on time reducing costs.

We also specialize in providing infrastructure solutions that fits the needs of the healthcare insurance companies. Through the use of custom tailored solutions we are able to create results-oriented uses of technology. From begin to end program management QnH Global Technologies will be there with proven results.

Onsite and Remote Support:

• Will provide onsite technical support for software installed on Healthcare Information Data Center.
( HIDC ) mainframe systems (H I Data Center and DR ) on an 8 hour per day, 5-day per week with on call support
24 hours per day, 7-day per week.

Technical Support Includes

• Support of all software, including the IBM operating system, IBM subsystems and 3 rd party products installed on the mainframe.

• Provide technical assistance for problem isolation and identification.

• Identify maintenance/PTFs required to resolve technical issues.

• Research and answer questions from management, operations and application developers.

• Upgrades of the IBM operating system as required by HIDC.

• Provide HIDC with "how to" support for general questions.

• "Best effort" support for all unsupported software releases required by HIDC

Consider Out of Scope

• Upgrades of other systems such as IBM, CICS, IMS, DB2 and other 3 rd party software can be done under a separate billable contract.

• Software evaluation and installation of products not currently used in HIDC environment. Separate billable contract for services could be negotiated.

• Network issues past the network interface to the host.

• Application code support.

HIDC Responsibilities

• HIDC will retain ownership of all mainframe hardware and software included in this SOW.

• HIDC will maintain service contracts for all mainframe hardware covered in this SOW.

• HIDC will maintain valid maintenance agreements for all software covered in this SOW unless specifically excluded.

• HIDC will provide building and system access, security clearance, user-ID, badges and separate work area with a desk,
terminal, active phone and internet access for each onsite Q n H GLOBAL T echnologies, Inc. personal.

• HIDC will provide the necessary HIDC resources, subject matter experts and hardware, to support agreed upon projects.

• HIDC will provide remote access to the mainframe systems for designated individuals.

• All delays due to unavailable resources are billable hours.

QnH Global Technologies, Inc . Responsibilities

• Will provide two onsite personnel included in the base agreement fees.

• Additional personnel are available remotely that may have additional fees depending upon the service requested.

• Additional onsite personnel can be provided to support a service request not covered in the base agreement, HIDC will reimburse QnH Global Technologies , Inc. for all reasonable out-of-pocket expenses, including, without limitation, travel and living expenses to support the service request.